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Terms & Conditions

YOUR STATUTORY RIGHTS ARE NOT AFFECTED BY OUR TERMS & CONDITIONS.

01. General

We accept no liability (fully allowed by law) for the accuracy of information contained on Product pages or on the website, which may have inaccuracies or typographical errors. However, this provision does not affect your statutory rights and remedies. We use all reasonable endeavours to adhere to the delivery times set. Please see the Delivery Information page for detailed information on delivery timescales.

02. Privacy Guarantee

We will not rent or sell your name, address, email address, credit card information or personal information to any third party without your permission. If you have purchased from our store, subscribed to one of our newsletters or advised us of your email address, post & telephone number. We may occasionally update you on news and special opportunities via email.
Communication & Marketing
By subscribing to Herbsio and providing us with your email, postal address and telephone number you consent to receive communication from us about our latest products and special offers. Our emails refer to the products & services we offer, which we think may be of interest to you.

03. Opting out of Communication

Everyone has the option to opt-out of receiving marketing communications from us. If you do not wish to receive email marketing from us then we recommend you reply to one of our emails with the word REMOVE.

04. Out of Stock Items

All products are subject to availability. Backordered products include items that are not in stock. Should this occur, we would email you with the expected dispatch date. If for any reason, we decide that a back ordered item will no longer be available, we will let you know immediately by email, cancel the item from your order, and refund you in full, or you may choose an alternative product of the same value.

05. Cancellation

You may cancel your order by informing us of this by Emailing support@herbsio.ca any time up to fourteen days from receiving delivery. You have the right to a full refund without being required to send the product back (for the first product you buy).
General
We reserve the right to alter prices to consider forces beyond our control (e.g. currency fluctuations).
We will not be liable to you for any loss or damage caused by us, our employees or our agents in circumstances where:
(a) There is no breach of duty of care owed to you by us or by any of our employees or agents;
(b) Such loss or damage is not a foreseeable result of any such breach;
any increase in loss or damage results from breach by you of any of these terms and conditions;
(d) Such loss or damage relates to any business or non-consumer loss or damage including, without limitation lost data, lost profits and business interruptions.
(e)Lockdown may result in shipping delays, sorry for inconvenience.

06. Medical Disclaimer

We strongly recommend that if any condition persists that you seek the advice of a qualified health professional.
Special care should be taken when treating children, in pregnancy or for any on going disease and we recommend that you seek the advice of a qualified health professional in these cases.
All information given is not intended to diagnose, treat or cure any condition or individual. If you are using supplements you should always inform your professional health practitioner.
We accept no liability (fully allowed by law) for the accuracy of information contained on product pages or on the website, which may contain technical inaccuracies or typographical errors.
We reserve the right to refuse to supply any person or company for any reason.
We reserve the right to refuse to supply any person or company for any reason.
These Terms and Conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. To protect your own interests:
Please read our terms and conditions carefully before accepting them. If you are uncertain as to your rights or want any explanation about our terms and conditions please email us or use the contact form on https://herbsio.ca website